Terms and Conditions of Purchase
These, saulesratas.com, below are the complete set of terms and conditions applicable to both you (the buyer) and saulesratas.com, hereinafter referred to as (the seller). This website is operated by saulesratas.com. Throughout the site, the terms “we” and “our” mean saulesratas.com offers this website, including all information, tools and Services, on this website to you, the user, conditioned on your acceptance of all terms, conditions and notices stated here. By visiting our website and/or purchasing something from us, you are using our “Service” and agreeing to be bound by these Terms and Conditions of Purchase. Please read these Terms and Conditions of Purchase carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms and Conditions of Purchase. If you do not agree to all of the Terms and Conditions of Purchase, you may not access the website or use any Services. Your consent is expressly limited to these Terms and Conditions of Purchase. Any new features or tools that are added to the current store are also subject to the Terms and Conditions of Purchase. You can review the latest version of the Terms and Conditions of Purchase at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions of Purchase by posting updates and/or changes on our website. You must periodically check this page for changes. Your continued use of or access to the website after the posting of any changes constitutes your acceptance of these changes.
1. General Provisions
1.1. These rules for the purchase/sale of goods (hereinafter referred to as the Rules) are a legal document binding on the Parties, which establishes the rights, obligations and responsibilities of the Buyer and the Seller when the Buyer purchases goods in the saulesratas.com e-store.
1.2. The Seller reserves the right to change, amend or supplement these rules at any time, taking into account the requirements established by law. The Buyer is informed about any changes on the saulesratas.com e-shop website. When the Buyer makes purchases in the saulesratas.com e-shop, the Rules in force at the time of placing the order apply.
1.3. The following individuals have the right to buy in the e-shop:
1.3.1. Active individuals, i.e. persons who have reached the age of majority and whose legal capacity is not restricted by court order;
1.3.2. Minors from 14 to 18 years of age, only with the consent of their parents or guardians, except in cases where they can independently dispose of their income;
1.3.3. Legal entities;
1.3.4. Authorized representatives of all the above-mentioned persons.
1.4. By approving the Rules, the Seller also guarantees that, in accordance with clause 1.3. of the Rules, the Buyer has the right to buy goods in the saulesratas.com e-shop.
1.5. The contract between the Buyer and the Seller is considered concluded from the moment when the Buyer, having created a shopping cart in the saulesratas.com e-shop, specified a delivery address, selected a payment method and familiarized himself with the Seller's rules, clicks the "Confirm order" button (see point 5. "Ordering goods, prices, payment procedure, terms").
1.6. Each contract concluded between the Buyer and the Seller is stored in the saulesratas.com database.
1.7. We reserve the right to refuse the Service to anyone, for any reason at any time.
1.8. You agree not to reproduce, copy, sell, resell or use any part of the Service, not to use the Service, access to the Service or any contact on the website through which the Service is provided, without our express written permission.
1.9. We are not responsible if the information provided on this website is not accurate, complete or up-to-date. The material on this website is for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, complete or timely sources of information. The information on this website is taken and presented from openly available sources, collating data from several or dozens of information sources. Any reliance on the material on this website is at your own discretion and risk. We reserve the right to change the content of this website at any time, but we are not obligated to update any information on our website. You agree that it is your responsibility to monitor our website for changes.
2. Privacy Policy and Personal Data Protection
2.1. The Buyer can order goods in the saulesratas.com e-shop:
2.1.1. By registering in the saulesratas.com e-shop – by entering the data requested during registration;
2.1.2. By not registering in the saulesratas.com e-shop.
2.2. When ordering goods in the ways provided for in clause
2.1 of the Rules, the Buyer must indicate in the relevant information fields provided by the Seller the Buyer's personal data necessary for the proper execution of the order for goods: name, surname, exact delivery address, telephone number and e-mail address. 2.3. By approving these Rules, the Buyer agrees that the Buyer's personal data provided in clause
2.2 will be processed for the purposes of selling goods/services in the sulesratas.com e-shop, analyzing the Seller's activities and direct marketing.
2.4. By agreeing to the processing of the Buyer's personal data for the purpose of selling goods/services in the Seller's e-shop, the Buyer also agrees that information messages necessary for the fulfillment of the order of goods will be sent to the e-mail address and phone number specified by the Buyer.
2.5. By registering in the saulesratas.com e-shop and ordering goods, the Buyer undertakes to keep the login details safe and not to disclose them to anyone.
2.6. The Buyer agrees that the personal data that he voluntarily provides in the registration form will be processed in accordance with these rules.
2.7. The Buyer has the right to access his personal data and the right to demand the correction of incorrect, incomplete, inaccurate personal data, blocking or deletion by writing an e-mail to saulesratas.com e-mail. info@saulesratas.com or by calling +370 660 15878 or +370 68382878. In this case, the seller must immediately implement the buyer's request no later than within 2 business days.
2.8. The buyer has the right to receive information from what sources and what his personal data is collected, for what purpose it is processed, to which data recipients it is provided and has been provided at least over the past one year.
2.9. The buyer has the right to request correction, destruction of his personal data or suspension, except for storage, of his personal data processing actions when the data is processed in violation of the provisions of the law.
2.10. The data controller recognizes and respects the right to privacy of each buyer who registers in the online store saulesratas.com. The Data Controller collects and uses the Buyer's personal data (name or first and last name, address, telephone number, e-mail address and other information specified in the online store registration form) for the processing of orders for goods or services or for the performance of other contractual obligations assumed. By placing an order or registering, the Customer agrees to the rules for the purchase and sale of goods, clause 2.3 of which states that by approving these rules, the Buyer agrees that the personal data provided by the Buyer will be processed for the purposes of selling goods and services in the saulesratas.com online store, analyzing the Seller's activities and direct marketing. This also includes sending advertising and information messages; by registering, the Buyer agrees to receive newsletters and similar materials, which the Buyer has the full right to refuse.
2.11. The Data Controller undertakes not to disclose the Buyer's personal data to third parties, except for the Data Controller's partners providing delivery of goods or other services related to the proper fulfillment of the Buyer's order. In all other cases, the Buyer's personal data may be disclosed to third parties only in accordance with the procedure provided for by the legal acts of the Republic of Lithuania.
2.12. Personal data is processed using secure measures that protect this data from unauthorized destruction, disclosure or other illegal actions.
2.13. Personal data that has agreed to their data being used for direct marketing purposes is stored in an active database and used for 2 years for direct marketing purposes. Buyer data is stored for 2 years from the last purchase.
3. Buyer's rights and obligations
3.1. The Buyer has the right to purchase goods in the saulesratas.com e-store in accordance with the procedure established in these Rules and other sections of this e-store information.
3.2. The Buyer has the right to withdraw from the contract for the purchase/sale of goods with the saulesratas.com e-store, notifying the Seller thereof in accordance with the instructions in accordance with clause 8 of these Rules - return of goods and money, no later than within 14 (fourteen) business days from the date of delivery of the item, except for cases when the contract cannot be withdrawn under the laws of the Republic of Lithuania (information on the website of the Public Institution "Vartotojų centras" https://www.vartotojucentras.lt/istatymas.php?id=1038, "Peculiarities of return and exchange of non-food products" clause 18.).
3.3. Rules 3.2. The Buyer may exercise the right provided for in paragraph 1 only if the goods have not been damaged or have not substantially changed their appearance, and have not been used.
3.4. The Buyer undertakes to accept the ordered goods and pay the agreed price for them.
3.5. If the data provided in the Buyer's registration form changes, the Buyer must immediately update them.
3.6. The Buyer undertakes not to transfer his login details to third parties. If the Buyer loses his login details, he must immediately inform the Seller about this by the means of communication specified in the "Contacts" section (tel./e-mail).
3.7. By using the saulesratas.com e-shop, the Buyer agrees to these Rules of Purchase and Sale and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania, the EU laws regulating this activity and the laws of his country, if the Buyer is not a citizen of the Republic of Lithuania.
4. Rights and obligations of the Seller
4.1. The Seller undertakes to provide all conditions for the Buyer to properly use the services provided by the saulesratas.com e-store.
4.2. If the Buyer tries to harm the stability and security of the Seller's saulesratas.com e-store or violates its obligations, the Seller has the right to immediately and without warning limit or suspend the Buyer's ability to use the e-store or cancel the Buyer's registration.
4.3. The Seller undertakes to respect the Buyer's right to privacy to the Buyer's personal information specified in the saulesratas.com e-store registration form.
4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer and within the specified time period, except in cases where this does not depend on the Seller's will.
4.5. The Seller has made every effort to display the colors and images of the products as accurately as possible. We cannot guarantee that the colors on your computer monitor will be accurate. We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of any products or services offered. All product descriptions or product prices are subject to change at any time without notice, in our sole discretion. We reserve the right to discontinue the manufacture or sale of any product at any time. Any offer for any product or service made on this Site is void where prohibited. We do not warrant that the quality of any products, Services, information or other materials purchased or received by you will meet your expectations or that any errors in the Service will be corrected.
5. Ordering goods, prices, payment procedure and terms.
5.1. In the saulesratas.com e-shop, the Buyer can make purchases 24 hours a day, 7 days a week, unless this e-shop is unavailable due to technical work, unforeseen disruptions, malfunctions, or other unforeseen, unpredictable situations.
5.2. The Agreement comes into force from the moment the Buyer clicks the "Confirm order" button, and upon receiving the order, the Seller confirms it - sends a confirmation letter to the Buyer's specified e-mail.
5.3. The prices of goods in the saulesratas.com e-shop and in the formed order are indicated in euros, including VAT.
5.4. The Buyer pays for the goods in one of the following ways:
5.4.1. Payment by pre-formed form, through secure payment systems, by choosing one of the methods indicated in the payment window. By selecting such a link, the customer is redirected to the banking system they use, where they only need to log in and confirm the payment, according to the final payment amount formed in the order, for the selected goods. The order form is filled in automatically, and in this case, the Seller is informed about the successful payment immediately, regardless of the e-banking system used and/or time of day. This method speeds up the preparation, dispatch and receipt of goods. All terms, privileges and rules of the intermediary apply to the customer paying in this way.
5.4.2. Payment by simple bank transfer is an advance payment when the Buyer makes a local payment order directly to the saulesratas.com bank account. The details for the order are provided before confirming the order, and are also indicated on the advance payment and VAT invoices. A customer who does not use electronic banking can print the invoice and make the order at his bank branch. The buyer must indicate the order number in the "Purpose of payment" section of the payment form, which is provided in the order confirmation e-mail. The bank's fees for transferring money to the saulesratas.com account are not included in the customer's account for the goods. The seller is not responsible for the application and/or amount of such fees. Before making a bank transfer, make sure that you have confirmed the order and received a confirming e-mail, otherwise the order will not be registered in the system. Attention! When paying in this way, the funds are credited only according to the standard procedure of the e-banking provider you use (your bank), and the orders are credited only at certain intervals, on the appropriate days. When paying in this way, the customer must be familiar with the duration and accuracy of the transfer of funds according to the provisions of his bank, the seller is not responsible for the duration of the funds and the order is only started when the funds appear in the saulesratas.com account.
5.4.3. Payment in cash to the courier, upon delivery – if the buyer chooses the courier delivery service when ordering, payment can also be made when picking up the goods from the courier who delivers them. Such a service costs extra and is included in the customer's account.
5.4.4. Payment by bank card to the courier, upon delivery – if the buyer chooses the courier delivery service when ordering, payment can also be made by bank card when picking up the goods. Such a service costs extra and is included in the customer's account.
5.5. The buyer, having chosen the bank transfer payment service, undertakes to pay for the goods immediately, because only after receiving payment for the goods does the parcel of goods begin to be formed and the term for sending the goods begins to be calculated.
5.6. The seller issues an electronic version of the invoice to the buyer, a version of the advance invoice is received by the specified e-mail immediately after confirming the order. The final invoice is issued after payment, the paper version of such an invoice is delivered together with the goods, the electronic version is sent by e-mail.
6. Delivery of goods
6.1. The buyer, whose payment amount for the products exceeds the amount specified in the e-shop and from which free delivery is applied (the amount may change), has the right to free delivery of the goods to the address specified by him or free delivery of the goods to one of the parcel pickup points of the courier service provider, if such a service is publicly announced on the saulesratas.com website.
6.1.2. The price of standard delivery, depending on the selected courier service, is announced on the saulesratas.com website. Such delivery is one of the methods of picking up the goods offered to the buyer. Delivery is carried out to the address specified by the buyer throughout Lithuania and the world.
6.1.3. The price of delivery to parcel points is announced on the saulesratas.com website, depending on the selected courier, country and place of delivery. Such delivery is one of the methods of picking up the goods offered to the buyer. Delivery is carried out to the parcel point selected by the buyer throughout Lithuania or the world (unless otherwise stated on the website). When picking up the parcel, you must have an identity document with you, the parcel is delivered only to the person whose name and surname are indicated in the order. You will be informed about the goods delivered to the delivery point by SMS. The parcel is stored at the delivery point for 7 calendar days or as many days as provided for in the rules or regulations of the company providing courier services or delivery services.
6.2. The Buyer, having chosen the delivery service when ordering, undertakes to indicate the exact place of delivery of the goods.
6.3. The Buyer undertakes to accept the goods himself. In the event that the Buyer cannot accept the goods himself, and the goods are delivered to the specified address, the Buyer does not have the right to make claims to the Seller regarding the delivery of the goods to an inappropriate entity.
6.4. All goods are delivered by a courier service or another company engaged in the delivery of goods to the address specified in your order information, or you collect the parcel yourself at the delivery point (depending on the selected delivery method).
6.5. Shipments to customers are delivered on business days. The default delivery time depends on the working hours of the selected courier company.
6.5.1. If the customer wishes to receive the goods urgently, the customer must contact the Seller and discuss additional delivery methods. For an additional fee, the seller himself can deliver the goods, bus delivery services, etc. If you want to receive the goods in other ways, please contact saulesratas.com.
6.6. It is not possible to specify a specific time for the courier to deliver the order (except in cases where the Buyer additionally agrees with the Seller on delivery in accordance with clause 6.5.1 of these rules).
6.7. The preliminary delivery time in days is indicated in the description of each product.
6.8. Goods are delivered from a warehouse in Lithuania within 2-5 days. Within the territory of Lithuania, within the EU within 4-10 days. The rest of the world 7-18 days. These terms are preliminary and do not apply in cases where the Seller does not have the necessary goods in stock, and the Buyer is informed about the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases, the delivery of goods may be delayed due to unforeseen circumstances beyond the Seller's control. In such a case, the Seller undertakes to immediately contact the Buyer and agree on the terms of delivery of the goods.
6.8.1. Goods are delivered from a warehouse in Lithuania within 2-5 days. Within the territory of Lithuania, within the EU within 4-10 days. The rest of the world 7-18 days. After the goods have been successfully sent, the Buyer is informed by an automatic message by e-mail or SMS.
6.10. If the goods are delivered according to an individual order, individually agreed delivery terms apply, but the maximum delivery time does not exceed 2-7 weeks. Delivery terms for individual goods may vary. The preliminary deadline is indicated on each product card or in the Product Delivery and Return Rules.
6.11. The ordered goods are always delivered in one shipment, and the Buyer is informed individually about the delivery times of different goods. Several ordered goods can be delivered in separate shipments at the customer's request for an additional standard delivery fee in accordance with clause 6 of these rules.
6.12. In all cases, the Seller is exempted from liability for violation of the delivery terms of the goods if the goods are not delivered to the Buyer or are delivered late due to the fault of the Buyer or due to circumstances beyond the Seller's control.
6.13. During the delivery of the goods, you must check the external condition of the shipment in the presence of the courier. If you notice even the slightest damage to the shipment, it is necessary to make notes about the damage to the shipment or refuse to accept the shipment.
6.14. After accepting the shipment or signing the manifest without comments, it is considered that the shipment has been transferred in good quality and in this case, claims regarding external damage to the goods will no longer be accepted. In any case, the obligations regarding the product warranty remain valid.
6.15. The Buyer must in all cases immediately inform the Seller if the shipment is delivered in damaged packaging, if the shipment contains unordered goods or an incorrect quantity, or an incomplete set of goods.
6.16. In all cases, the Buyer, having noticed damage to the packaging during delivery, must indicate notes on the delivery document provided by the courier or draw up a separate act regarding these violations. The Buyer must do this in the presence of the courier. If such actions are not taken, the Seller is exempted from liability to the Buyer for damage to the goods related to damage to the packaging that the Buyer did not mark on the courier's delivery document.
6.17. For delivery methods not provided for on the website, please contact us by e-mail info@saulesratas.com and we will write to you personally regarding the delivery conditions and price.
6.18. The standard delivery price for goods does not apply when the weight of the goods exceeds 2.0 kg. We will contact you personally when delivering such an item.
6.19. When delivering goods to the Curonian Spit, an additional fee applies without exceptions. When delivering a shipment to the Curonian Spit, we will contact you personally.
7. Product quality and guarantees, warranty service
7.1. The data of each product sold in the saulesratas.com e-shop are generally indicated in the product description for each product. The standard European Union, 24-month warranty applies to electronic products.
7.2. The Seller is not responsible for the fact that the color, shape or other parameters of the products in the e-shop may not correspond to the actual size, shape and color of the products due to the characteristics of the monitor used by the Buyer.
7.3. The Seller provides a quality guarantee valid for a certain period of time for certain types of products.
7.4. If the Seller does not provide a quality guarantee for certain types of products, the guarantee provided for in the relevant legal acts is valid.
7.5. Directive 1999/44/EC, which is valid throughout the EU, provides for a warranty period of at least 24 months. In individual cases, the manufacturer may set a shorter or longer term. In such a case, the warranty period set by the manufacturer applies.
7.6. When submitting a product for warranty repair, it is necessary to fill out the warranty service form. Contact info@saulesratas.com
7.6.1. The warranty service form must be filled out and actually signed, and the form must indicate true and valid data. If such data is not provided, the form is not filled out or signed, claims will not be accepted.
7.6.2. The warranty service form must be properly sent to the customer service e-mail info@saulesratas.com and wait for the service specialists to contact you (up to 3 days). In the subject of the e-mail, it is necessary to indicate “Warranty Service” and your digital order number, e.g.: Warranty Service 1234. The order number is provided on the invoice, as well as in e-mails and short messages related to the order.
7.6.3. Delivery of goods for warranty service is carried out at the buyer's expense. Goods for warranty service are delivered by a courier ordered. After warranty service, an invoice is issued for delivery and transportation, without payment of which the repaired goods will not be returned to the buyer.
7.6.3.1. When ordering warranty service, saulesratas.com fills out all necessary documents related to the transportation of the goods. The customer does not need to fill out anything and additionally print, stick on packages, or track. For additional reservations or malfunctions, saulesratas.com managers will contact the customer personally.
7.6.3.2. The courier is called for the next business day, after receiving the form. The courier usually notifies the customer of the arrival by phone, the customer must prepare and pack the goods before the courier arrives.
7.6.4. The buyer undertakes to properly and safely pack the transported goods. saulesratas.com is not responsible for damage caused during transportation of goods returned for warranty service that are improperly packaged.
7.7. Warranty service is performed by saulesratas.com, warranty inspection is performed within 5 business days after receipt of warranty goods for repair.
7.8. Warranty repair is performed up to two weeks (ten business days), however, in case of unforeseen circumstances, when importing the necessary parts from the manufacturer, warranty repair may last longer, informing the customer about this. 7.8. The manufacturer's warranty does not apply to naturally worn parts of the goods.
7.9. If a defect is detected in the product that is not covered by the warranty, which occurred due to the user's fault and/or improper use, the customer pays for the repair of the defect, the parts necessary to eliminate the defect and additional work. The customer is informed about the payment and any work performed for money is carried out only at the request and consent of the customer. An invoice is issued for such work, without payment of which the repaired product is not returned to the customer.
7.9.1. If a defect is found in the product that is not covered by the warranty, has arisen due to the user's fault and/or is improper, and the buyer refuses the repair subject to payment, the buyer shall pay the costs of returning the product.
7.10. If a major defect, damage due to a manufacturer's error, a manufacturer's defect or any other quality discrepancy requiring manufacturer's repair is found in the product, the product is immediately replaced with a new one for the customer, regardless of how long the product has been used, if the warranty period is valid.
7.11. The customer always has the right to contact saulesratas.com and we will try to provide prompt assistance or necessary information regarding the repair of the product. When contacting, please indicate the order number, purchase date, buyer's name, surname or company name.
7.12. If the product is of poor quality, you can return or exchange the product within 14 calendar days from the date of purchase (receipt of the product) in accordance with Section 8 of these rules.
7.13. Warranty repair of products is carried out if saulesratas.com performs (provides) such a service, currently such a service.
8. Return and exchange of goods and/or money
8.1. Defects in the sold goods are eliminated, poor-quality goods are replaced, returned in accordance with the Rules for Return and Exchange of Goods approved by the Order of the Minister of Economy of the Republic of Lithuania of 29 June 2001 No. 217 “On Approval of the Rules for Return and Exchange of Goods”, except for cases where the contract cannot be withdrawn under the laws of the Republic of Lithuania (when the contract is concluded for the sale of hygiene products – bedding; more information is available on the website of the Public Institution “Vartotojų centras” https://www.vartotojucentras.lt/istatymas.php?id=1038, “Peculiarities of Return and Exchange of Non-Food Products” in point 18.). In all cases, money for returned goods is transferred only to the payer’s bank account.
8.2. In order to return the goods(s) in accordance with point 8.1 of the Rules point, the Buyer may do so within 14 (fourteen) calendar days from the date of delivery of the goods to the Buyer, by filling out and sending the goods return form to the Seller.
8.2.1. The goods return form must be filled out and signed in full, and the form must indicate true and valid data. If such data is not provided, the form is not filled out or signed, claims will not be accepted.
8.2.2. The goods return form must be properly sent to the customer service e-mail info@saulesratas.com and wait for the service specialists to contact you (up to 3 days). In the subject of the e-mail, it is necessary to indicate “Goods return” and your four-digit order number, e.g.: Goods return 1234. The order number is provided on the invoice, as well as in e-mails and short messages related to the order.
8.2.3. The money is returned to the bank account no later than within 5 business days, this period is calculated from the date of receipt of the goods to the warehouse.
8.2.4. The return and/or exchange of poor-quality goods is free of charge. The return of good-quality goods is carried out at the buyer's expense. The returned goods are delivered by the ordered courier. The condition of the returned goods is checked, if the returned goods are of good quality, the standard freight charge for goods in Lithuania is deducted from the returned amount.
8.2.5. When ordering warranty service, saulesratas.com fills out all the necessary documents related to the transportation of the goods. The client does not need to fill out anything and additionally print, stick on packages, or track. For additional reservations or malfunctions, saulesratas.com personally contacts the client.
8.2.6. The courier is called the next business day after receiving the form. The courier usually notifies about the arrival by phone, the customer must prepare and pack the goods before the courier arrives.
8.2.7. The buyer undertakes to properly and safely pack the transported goods. Saulesratas.com is not responsible for damage caused during transportation of improperly packaged returned goods.
8.3. When returning the goods to the buyer, the following conditions must be met:
8.3.1. The returned goods must be in the original, neat packaging;
8.3.2. The goods must not be damaged by the buyer;
8.3.3. The goods must be unused, not lost their commercial appearance (undamaged labels, untorn protective films, etc.) (this point does not apply in the case of returning a poor-quality product);
8.3.4. The returned goods must be in the same configuration as the buyer received it;
8.3.5. When returning a product, it is necessary to provide a document of its purchase.
8.4. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with the procedure for returning goods set out in clause 8.3.
8.5. When returning the wrong product and/or a product of poor quality, the Seller undertakes to take back such products and replace them with similar suitable products.
8.6. In the event that the Seller does not have suitable goods for replacement, the Buyer shall be refunded the amount paid within 5 business days, excluding the cost of delivery.
8.7. saulesratas.com has the unilateral right to deduct the amount of the additional discount granted from the amount refunded to the customer if the customer has used the additional discount of the offer and subsequently canceled (returned) at least one quality product from the offer to which the discount was applied.
8.8. In the event that the reason for the return of the product is inadequate quality, saulesratas.com undertakes to replace the product of inadequate quality with a product of adequate quality at its own expense or to refund the money paid for the product. Goods of inadequate quality are exchanged or returned in accordance with the "Rules for the Return and Exchange of Goods", approved by the Order of the Minister of Economy No. 217 of June 29, 2001.
8.9. If a product of inadequate quality purchased by the customer is replaced with a new product of adequate quality during the warranty period, the remaining warranty period applies to the replaced product, i.e. the warranty period is not extended.
8.10. IMPORTANT! The procedure for returning goods does not apply to: Legal entities, products with individual changes made by the customer, according to requests, individual orders (for example, printing) that irreversibly damage their original commercial appearance, individually ordered goods, goods that were damaged by the customer, goods that do not meet the above-mentioned return standards (damaged commercial appearance, with signs of use, wear), goods to be returned after the 14-day return period, an exception is made for goods that do not meet the return requirements, but are of poor quality for goods.
9. Buyer and Seller's Liability
9.1. The Buyer is fully responsible for the accuracy of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the consequences arising from this and acquires the right to claim compensation for direct losses incurred by the Buyer.
9.2. The Buyer is responsible for actions performed while using the saulesratas.com e-shop.
9.3. The registered Buyer is responsible for the transfer of his login data to third parties. If the services provided by the saulesratas.com e-shop are used by a third person who has logged in to this e-shop using the Buyer's login data, the Seller considers this person to be the Buyer.
9.4. The Seller is exempted from any liability in cases where losses arise due to the fact that the Buyer, disregarding the Seller's recommendations and the Buyer's obligations, did not familiarize himself with these Rules, although such an opportunity was provided to him.
9.5. If the Seller's e-shop contains links to the e-websites of other companies, institutions, organizations or individuals, the Seller is not responsible for the information contained there or the activities carried out there, does not supervise or control those websites and does not represent those companies and individuals.
9.6. In the event of damage, the guilty Party shall compensate the other Party for direct losses.
9.7. If the Buyer is located outside the territory of the Republic of Lithuania and customs duties, additional VAT rates or other taxes regulated by the Buyer's country are calculated for the purchased goods in accordance with the laws of the Buyer's country, these additional taxes shall be paid by the Buyer, based on the laws of his country, these taxes are not included in the price of the goods and transportation.
10. Marketing and information
10.1. The Seller may initiate various promotions in the e-store at its own discretion.
10.2. The Seller has the right to unilaterally, without separate notice, change the terms of the promotions, as well as cancel them. Any change or cancellation of the terms and procedure of the promotions is valid only in the future, i.e. from the moment of their execution.
10.3. The Seller sends all notifications by the means of communication specified in the Buyer's registration form.
10.4. The Buyer sends all notifications and questions to the Seller's e-store. to the telephone numbers or e-mail addresses specified in the "Contacts" section.
10.5. The Seller is not responsible if the Buyer does not receive the sent information or confirmation messages due to disruptions in the Internet connection, e-mail service provider networks.
11. Final Provisions
11.1. These Rules for the Purchase/Sale of Goods are drawn up in accordance with the laws and regulations of the Republic of Lithuania.
11.2. All disputes arising from the implementation of these Rules shall be resolved by negotiation. If an agreement cannot be reached, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.
11.3. From time to time, our website may contain information that contains typographical errors, inaccuracies or other errors that may relate to product descriptions, prices, promotions, offers, product delivery charges, transportation time and availability. We reserve the right to correct any errors, inaccuracies, change or update information or cancel orders if any information provided in the Service or on any related website is inaccurate at any time without prior notice (including after you have placed an order). . We make no commitment to update, correct or revise information on the Site, including but not limited to pricing information, except as required by law. No stated update or refresh date on the Site or any related site should be taken as an indication that all information contained in the Service or any related site has been changed or updated.
11.4. We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free. We do not guarantee that translations into different languages provided in the e-shop are accurate and correct. These rules are provided in 2 languages, namely Lithuanian and English. We do not guarantee that the results that may be obtained from using the Site will be accurate or reliable. You agree that we may remove the Site temporarily, indefinitely or cancel the validity of the saulesratas.com site at any time without notice.
Saulesratas.com
info@saulesratas.com
Tel.: +370 660 15878; +370 683 82878
Vilniaus raj. Avižienių sen., Lindiniškių km.